Seller FAQs

1. How can I manage my orders efficiently? 

Manage your orders efficiently through the "Orders" section on your vendor dashboard. Here, you can view, process, filter and update the status of all incoming orders.

2. What are the guidelines for publishing products on DiziShore? 

When publishing products on DiziShore, ensure they meet the platform’s quality standards. Provide accurate descriptions, high-quality images, appropriate categorization, and relevant tags for better visibility.

3. What are the best practices for pricing products? 

Price your products competitively based on market research. Consider factors like cost, demand, and competitor pricing to set an optimal price that attracts buyers and ensures profitability.

4. How can I promote my products on DiziShore? 

Promote your products through DiziShore’s marketing tools, social media, and email campaigns. Utilize coupon codes, special offers, and featured listings to increase visibility and attract more buyers.

5. What support is available for sellers? 

DiziShore offers comprehensive support for sellers, including detailed documentation, customer support, and community forums where you can get advice and share experiences with other sellers.

6. What are the fees associated with selling on DiziShore?

DiziShore offers various subscription plans with different fees: the Free Plan allows listing up to 20 products with basic marketplace exposure; the Professional Plan supports up to 100 products with premium exposure, social media promotion, and priority email support.

And the Enterprise Plan offers unlimited product listings, maximum exposure, live chat support, and free monthly blog submissions. If you exceed your plan’s product limit, you will need to upgrade to publish new products, though existing listings will remain visible. Switching plans is easy via the "Switch Plan" button in your dashboard. For assistance, contact our sales team.

7. How can I improve my seller ratings and reviews?

Provide excellent customer service, ensure timely order fulfillment, and maintain high-quality products to improve your seller ratings and reviews. Positive customer feedback boosts your reputation on the platform.

8. How do I handle disputes with buyers? 

Address disputes with buyers promptly and professionally. Communicate clearly to resolve issues amicably. If necessary, involve DiziShore customer support to mediate and find a resolution.

9. What are the benefits of becoming a DiziShore seller? 

As a DiziShore seller, you gain access to a large customer base, comprehensive seller tools, marketing opportunities, and support to help grow your business and increase sales.

10. What are the commissions for selling on the marketplace? 

DiziShore charges a 20% commission on each sale made through the marketplace, globally. 

11. What steps are taken to prevent counterfeit or duplicate listings? 

DiziShore employs strict listing guidelines and regular monitoring to prevent counterfeit or duplicate listings. Sellers are required to provide authentic and original products, and any violations can lead to penalties or account suspension.